1. Communicating a sense of gratitude
2. How to politely ask someone to repeat something
3. Expressing an opinion concisely
4. How to make explanations using photos and other materials
5. Relaying messages
6. Obtaining permission
7. Making apologies
8. Making suggestions
9. Asking questions using keego
10. Offering support
11. Asking how to pronounce names
12. Asking for clarification
13. Answering phone calls for others
14. Responding when you've been asked to do too many things
15. Offering logical explanations
16. Handling difficult negotiations over the phone
17. Supporting a subordinate
18. Politely explaining rules
19. Dealing with ambiguous complaints
20. Telling passengers in a hurry that they may be late
21. Asking a shop manager to follow orders from head office
22. Identifying your chance to speak at a meeting
23. Explaining when there's been a misunderstanding
24. Adjusting a schedule with a client
25. Making small talk with a client
26. Cheering up a junior employee who is feeling down
27. Asking others for favors
28. Checking that others have understood instructions
29. Reporting to a superior that a coworker is ill
30. Turning down a request for support politely
31. Business Japanese Quiz Part 1
32. Business Japanese Quiz Part 2
33. Dealing with a complaint from a neighbor
34. Asking for instant guidance
35. Asking for further information
36. Saying how much you can do
37. Explaining that you can't make a decision on the spot
38. Taking over someone's work without hurting their feelings
39. Explaining a need for staffing adjustment
40. Pointing out a senior coworker's mistake
41. Words of support for a coworker
42. Fielding an urgent request on the phone
43. Determining what is worrying a client
44. Making a polite request to a superior
45. Asking someone to repeat and clarify
46. Recommending additional repairs
47. Business Japanese Review Special: Part 1
48. Business Japanese Review Special: Part 2
